Nectar for Avaya: Comprehensive Visibility plus End-to-End Monitoring and Service Management Ensure Unparalleled Application, Network & Endpoint Health for Avaya UC Ecosystems

Nectar’s Unified Communications Management Platform (UCMP) is revolutionizing the way in which enterprise businesses and service providers achieve application, network and endpoint health within multi-vendor Avaya UC deployments. It provides immediate, in-depth analysis utilizing a real-time, centralized, multi-platform management and monitoring system – delivering actionable performance information to executives and technical resources and bringing clarity to complex Avaya UC interdependencies and business processes.

Nectar – the Smart Choice for Avaya UC Networks

Nectar gives you total visibility across your entire Avaya UC ecosystem. It allows you to monitor, manage, and measure the health and performance of your Avaya UC network with seamless insight, metrics, and root-cause analysis of issues that may affect session quality and the overall Avaya UC experience. Nectar’s UCMP provides inventory, monitoring, alarm, root-cause-analysis, capacity, and performance management, while enabling remediation for advanced IP communications systems. Further, it allows you to manage intricate, overlapping multi-vendor environments easily, while reducing operational costs and maximizing your organization’s total cost of ownership. Regardless of other vendor or technology platforms residing within your network, only Nectar can leverage its broad suite of UCMP capabilities to provide unparalleled ease of deployment throughout your Avaya UC environment.

Key Features

With true, cross-platform IT collaboration and management, Nectar’s UCMP software suite enables exceptional performance management in the following key areas:

Network Pre-Assessment – Nectar’s Perspective Network Assessment Module provides advanced capabilities for synthetic testing, enables enterprise customers and service providers to visualize existing network gaps, and provides alerts on issues that may affect Avaya UC performance.

Multi-Vendor UC Application Health and Performance Monitoring – UCMP provides complete visibility with integrated capabilities such as resource trending and utilization, capacity monitoring and planning, and comprehensive reporting and analytics. It offers simple access to voice quality metrics that include trace route and IP network visibility, real-time media analysis, and UC network awareness – significantly reducing the time it takes to isolate and resolve issues.

Robust Reporting and Advanced Analytics – Enhanced reporting and advanced analytics capabilities provide superior business intelligence. In-depth historical reports enable you to track device performance and resource utilization trends. Custom reports and pre-packaged report packs for the most common devices and system resources are also available for Avaya UC environments.

Diagnostics and Root Cause Analysis – Nectar incorporates industry-leading technology designed to help you quickly identify, isolate, and remediate Avaya UC performance issues while seamlessly integrating multi-vendor environments for a positive end-user experience.

Nectar studies how your company utilizes its UC assets, so we can better understand what it takes to meet your need for exceptional application, network, and endpoint health. With unparalleled multi-vendor UC platform and device support and experience, Nectar can offer you significant economies of scale and IT collaboration while assuring an easy path for future technology needs and business growth within your Avaya UC environment.